Terms of service

These are the terms for using Demofy. They are short because the product is new, has no released version and no paying customers yet, and a twelve-page agreement written for a company this size would be a document nobody involved had read. When something is not decided yet, it says so instead of borrowing a clause.

Who you are agreeing with

Devino Solutions Inc, the legal entity behind Demofy, registered at 2149 Johnston Road, Ottawa, Ontario, Canada, K1G 5K1. Notices about these terms reach a person at [email protected] — the same address the security policy publishes.

Using Demofy

You may use Demofy to make demo videos of software. In exchange:

• Only film what you are allowed to film. Demofy drives a real browser at the address you give it and records what appears. Pointing it at a service you have no right to access, or at a site whose terms forbid automated access, is your call and your responsibility, not ours.
• Do not use it against people. No filming private data belonging to somebody else, no using it as a scraper, no using it to test whether credentials work, and nothing illegal.
• Do not try to get around the limits. The daily caps and the in-flight cap are how a free tier is affordable. Working around them — many accounts, automated sign-ups — is a reason for us to stop serving you.
• You are responsible for the accounts you invite. A workspace member can see and delete the workspace’s videos.

What belongs to whom

Your content stays yours. The pages you film, anything you upload, and the videos Demofy produces from them are yours. Demofy needs permission to store, process and serve them in order to work at all — to record, render, keep them in storage, and deliver them to you or to anyone you share a link with — and that permission is exactly that and no wider. We do not use your videos to promote Demofy, we do not train anything on them, and we do not show them to anybody you have not shared them with.

Demofy stays ours — the software, the brand, the mark and this site.

A free demo carries a “Made with Demofy” card. Removing it is one of the things a paid plan is for.

Accounts

There is no login wall: you can make a demo without an account. When you do make one, keep your sign-in to yourself, and tell us if you think somebody else has it. You can delete the account at any time from settings, and doing so deletes the work it can still reach.

Paying

The plans and the price are on the pricing page, which is the only place either is stated. Billing runs through RevenueCat; card details never reach Demofy. Subscriptions renew until you cancel, and you cancel from the billing portal linked in settings.

Cancelling takes the paid features off new renders and takes nothing else. Videos you have already made stay in the library, stay downloadable, and keep working at the links you shared them at.

Refunds are handled case by case — ask. There is no fixed refund window written here because there is not yet an honest one to write.

What Demofy does not promise

This is the part where a template would put four paragraphs of capital letters. Plainly:

• It is early software and it will sometimes fail. A capture can break on a site that changed, a render can fail, and a deploy can interrupt a job that was running.
• There is no uptime commitment, no support-response commitment and no service credit, because there is no released version to attach one to. When there is, it will be written here.
• Demofy is provided as it is. We do not warrant that it will fit a particular purpose, that a demo will be accurate, or that it will keep working uninterrupted.
• We are not liable for indirect or consequential loss, and our total liability for anything arising out of using Demofy is limited to what you have paid us in the twelve months before the claim — which, if you are on the free tier, is nothing.

Nothing in this section takes away a right you have by law that cannot be taken away.

Ending it

You can stop at any time by deleting your account. We can stop serving an account that breaks the rules above, or stop offering the service entirely — with notice, and with enough time to get your videos out, unless the reason is something we are legally obliged to act on immediately.

Which law applies, and where a dispute is heard

These terms are governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. A dispute about them is heard by the courts located in Ontario, Canada.

Where the law of the place you live gives you rights that cannot be signed away, this section does not take them away — including a right to bring a claim, or to have one heard, somewhere closer to home.

Changes

When these terms change, the change is dated in the changelog. If a change materially reduces what you get, we will say so there rather than quietly rewriting this page.

Privacy

What Demofy records and who receives it is a page of its own: privacy. What it stores in your browser is cookies.